DAFF - ISN : 217-2026 Services Restored: Monday 19 October 2026 - AIMS

19 October 2026

Who does this notice affect?

Clients that receive emails from the Agriculture Import Management System (AIMS) for Full Import Declarations, Long Form SAC's and Cargo Personal effect importations, including:

• Import Brokers
• Food Imports
• Importers
• Approved Arrangements

Information

Restored time: 

As of 15:30pm Monday 19 October 2026 (AEDT).

Detail:

As of approximately 09:15 Monday 19 October 2026 (AEDT) there was an unplanned service disruption to emailing services.

The Department of Agriculture Fisheries and Forestry was experiencing an unplanned service disruption. As a result the Agriculture Import Management System (AIMS) was unable to send emails to external clients between 09:15 to 15:30 on Monday 19 October.

This issue has now been resolved, and the Agriculture Import Management System (AIMS) is sending emails as per normal. There maybe a delay while the backlog of emails is processed and sent to clients.

Brokers who have not received directions to please request a direction re-issued via the Cargo Online Lodgement System (COLS).

Action

No action required.

The department apologises for any inconvenience caused.