DAFF - IAN : 2026-29: Unplanned export systems outage 22 September 2026

Tuesday, September 22, 2026


Date of issue: 22 September 2026

Attention

  • NEXDOC and EXDOC registered exporters, manufacturers, agents, freight forwarders
  • Department of Agriculture, Fisheries and Forestry (the department) - Central and Regional offices

Outage

  • There is an outage impacting several export services.
  • Both EXDOC and NEXDOC are impacted.
  • There are widespread impacts including to the generation of export certificates and messaging.

Resolution and updates

Although the department is addressing the issue as a critical priority, the resolution time is unknown. The department will issue further updates as they become available.

Further information

For further information, contact the department by