DAFF - ISN : 182-2026 Scheduled Service Disruption: Friday 18 September to Saturday 19 September 2026 - Multiple Systems

16 September 2026

Who does this notice affect?

All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period.

All shipping agents or operators of maritime conveyances who will be required to report pre-arrival information during this planned maintenance period.

All clients who will be required to make an online payment during this planned maintenance period.

All importers of plants, cats and/or dogs who will be required to use the Post Entry Biosecurity System (PEBS) during this planned maintenance period.

Information

Due to scheduled infrastructure maintenance, there will be a scheduled service disruption to the following systems. Users may experience intermittent service degradation (e.g. slowness and/or an inability to load some pages) from 21:00 Friday 18 September to 03:00 Saturday 19 September 2026 (AEST):

• Cargo Online Lodgement System (COLS)
• Cargo Online Lodgement System Business to Government (COLSB2G)
• Maritime and Aircraft Reporting System (MARS)
• Online Payment Service (OPS)
• PEBS

Action

Clients are advised to await the completion of this maintenance period before attempting to access these services.

The department apologises for any inconvenience caused.