07 August 2026
Who does this notice affect?
All clients required to use the department's Biosecurity Import Conditions System (BICON) during this planned maintenance period.
All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period.
All importers of plants, cats and/or dogs who will be required to use the Post Entry Biosecurity System (PEBS) during this planned maintenance period.
All shipping agents or operators of maritime conveyances who will be required to report pre-arrival information during this planned maintenance period.
Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who are required to book and manage requests for inspections through the Biosecurity Portal, during this planned maintenance period.
All clients submitting the below import declarations:
- Full Import Declaration (FID)
- Long Form Self Assessed Clearance (LFSAC)
- Short Form Self Assessed Clearance (SFSAC)
- Cargo Report Self Assessed Clearance (CRSAC)
- Cargo Report Personal Effects (PE)
Information
Due to scheduled infrastructure maintenance, there will be a scheduled service disruption to the following systems between 23:00 Saturday 08 August to 05:00 Sunday 09 August 2026 (AEST):
- BICON
- Cargo Online Lodgement System (COLS)
- Cargo Online Lodgement System Business-To-Government (COLSB2G)
- PEBS
- Maritime and Aircraft Reporting System (MARS)
- Biosecurity Portal
- DAFF messaging*
Users of the above-listed systems may experience intermittent service degradation (e.g. slowness, inability to load pages/execute functions) during this planned maintenance period.
*Clients anticipating responses from the department in relation to the above-listed import declaration types may also experience some delays in receiving these responses during the maintenance period. These messages may be queued briefly and send following the maintenance period.
Action
Clients are advised to await the completion of this maintenance period before attempting to access these services. The department apologises for any inconvenience caused.