23 March 2026
Who does this notice affect?
Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who will be required to book and manage requests for import inspections using the Biosecurity Portal.
Approved arrangements operators who will be required to view and/or update details of their Approved Arrangement via the Approved Arrangement Management Product (AAMP).
Approved arrangement operators attempting to access online reports of entries referred to the department for biosecurity assessment, or management under a class 19 Approved Arrangement, via the Biosecurity Cargo Status Tracker (BCST).
Approved arrangements operators who will be required to view electronic government certificates (eCertificates) and relevant attachments online via external verification for eCertificates (EVE) as part of document assessment for imported goods.
Information
Due to scheduled infrastructure maintenance, there will be a scheduled service disruption to the following systems between 23:00 Wednesday 25 March to 01:00 Thursday 26 March 2026 (AEDT):
- Biosecurity Portal
- AAMP
- BCST
- EVE
Users accessing these systems may experience potential service degradation (e.g. intermittent slowness and/or an inability to load pages) during the maintenance window.
Action
No action required.
The department apologises for any inconvenience caused.