12 February 2026
Who does this notice affect?
All Self-Assessed Clearance (SAC) clients/brokers/reporters currently receiving notifications from the Biosecurity Integrated Information System (BIIS) Import Management System (IMS) via DoNotReply@aff.gov.au or DoNotReply@aff.gov.au must note an important change to the email address previously advised in the 03 December 2025 industry notice.
Why this is urgent:
From 27 February 2026, BIIS system-generated emails will come from a new email address. If your organisation does not update its systems, rules, or whitelists immediately, you may stop receiving critical biosecurity communications.
What has changed?
From 27 February 2026, the email address used by BIIS to send automated system notifications will change.
What is changing?
All BIIS system-generated emails that currently come from DoNotReply@aff.gov.au or DoNotReply@aff.gov.au will instead be sent from biis.noreply@aff.gov.au.
Please note: Due to updated security requirements, the email address previously provided (noreply@aff.gov.au) will no longer be used. To ensure uninterrupted receipt of BIIS automated notifications, please update your systems to recognise biis.noreply@aff.gov.au as the correct sender address.
Who may be affected?
All SAC Industry partners — who:
- Maintain email allow-lists / whitelists
- Use email routing or Exchange rules based on the sender address
What do you need to do?
To ensure BIIS emails continue to reach your systems without interruption, please:
- Update any whitelists, filters, or automated processing rules to recognise biis.noreply@aff.gov.au
- Confirm that your email systems will accept messages from the aff.gov.au domain
When will this take effect?
The change will occur during the BIIS production release on 27 February 2026.
Why you're receiving this notice
This is an advance notification to allow sufficient time for your organisation to update systems and avoid any disruption to BIIS-related communications.
Further information
If you have any questions or require assistance, please contact Imports@aff.gov.au.