03 February 2026
Who does this notice affect?
All clients submitting the below declarations:
- Full Import Declaration (FID)
- Long Form Self Assessed Clearance (LFSAC)
- Short Form Self Assessed Clearance (SFSAC)
- Cargo Report Self Assessed Clearance (CRSAC)
- Cargo Report Personal Effects (PE)
All clients required to use the Export / Next Export Documentation (EXDOC/NEXDOC) systems during this unplanned outage.
Information
Update: A fix was applied to the Department of Home Affairs (DoHA) Electronic Data Interchange (EDI) messaging at approximately 13:57 Tuesday 03 February 2026 (AEDT).
However, the department is still experiencing messaging delays with DoHA systems – these messages are continuing to queue.
Start time: As of: 09:34 Tuesday 03 February 2026 (AEDT).
The DoHA – EDI messaging service – is currently experiencing an unplanned service disruption. As a result, messaging between DoHA, including the Integrated Cargo System (ICS) and DAFF systems, are currently being queued.
These queued messages will send following the conclusion of the unplanned service disruption.
Action
This issue is under urgent investigation by DoHA and the Australian Border Force (ABF). The department will advise once DoHA/ABF confirm services have been restored.
We apologise for any inconvenience caused.