DAFF - ISN 01-2026: Services Restored: Monday 5 January 2026 - External Broker Website

Who does this notice affect?

Approved arrangements operators, customs brokers, importers, manned depots, and freight forwarders who use the External Broker Website.

Information

Resolved time:

As of: 12:05 Monday 22 December 2025 (AEDT).

Detail:

The unplanned outage to the External Broker Website has been resolved. Clients can now access this system as normal.

Action

No action required. The department apologises for any inconvenience caused.