Qantas - Festive season operating hours

During the festive season, our terminals may have slightly different operating hours. So before you arrive at the terminal, we recommend you check our lodgement and collection hours to see when we're open. Some terminals will be closed on public holidays.

The below terminals have revised holiday operating hours:

During this holiday period, we're offering free storage on Christmas Day and New Year's Day in our international terminals.

For urgent enquiries, our Customer Service team will be available on 13 12 13 from 08:00 to 16:00 (Sydney time) on all public holidays. Alternatively, email freightcustomerservice@qantas.com.au for general enquiries and aufreightbookings@qantas.com.au for bookings.