DAFF - IIAN 238-2025: Scheduled Service Disruption and Outage: Saturday 26 July to Sunday 27 July 2025 – COLS/COLSB2G, MARS, PEBS, SeaPest

22 July 2025

Who does this notice affect?

All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period.

All shipping agents or operators of maritime conveyances who will be required to report pre-arrival information during this planned maintenance period.

All importers of plants, cats and/or dogs who will be required to use the Post Entry Biosecurity System during this planned maintenance period.

All users of the Seasonal Pest (SeaPest) system.

Information

Due to scheduled infrastructure maintenance, there will be a scheduled service disruption (service degradation) to the following systems and services from 21:00 Saturday 26 July to 06:00 Sunday 27 July 2025 (AEST):

• Cargo Online Lodgement System (COLS)
• Cargo Online Lodgement System Business-to-Government (COLSB2G)
• Maritime and Aircraft Reporting System (MARS)
• Post Entry Biosecurity System (PEBS)
• SeaPest

In addition, there will also be a scheduled outage to the following systems between 03:00 to 06:00 Sunday 27 July 2025 (AEST):

• COLS
• PEBS
• MARS

Action

No action required for SeaPest users.

COLS/COLSB2G, PEBS and MARS users are recommended not to attempt using these systems between 03:00 to 06:00 Sunday 27 July 2025 (AEST).

The department apologises for any inconvenience caused.