DAFF - IAN 2025-37: Plant Exports – Export systems expected maintenance outage

Wednesday, July 16, 2025



16 July 2025

Purpose

This Industry Advice Notice (IAN) is to notify all Plant Exports Management System (PEMS) users, including plant export clients, exporters and authorised officers, of an outage to the PEMS system due to a PEMS production upgrade.

Summary of changes and key points

  • PEMS will be unavailable during:
    • Thursday 17 July 2025, 10:00pm – Friday 18 July 2025, 4:30am (AEST)
  • During the system outage window, users will be unable to initiate or submit an inspection record in PEMS.

Exporter responsibilities

Familiarise yourself with the timing of the expected system outage and its impacts.

Authorised officer responsibilities

  • Familiarise yourself with the timing of the expected system outage and its impacts.
  • Inspection results will need to be recorded prior to or after the outage.

Contact information

If you have any questions regarding this IAN, please email the PEMS Help desk.

Haddon Bell
A/g Assistant Secretary
Plant Export Branch