DAFF - 213-2025: Unplanned Outage: Thursday 03 July 2025 – External Broker Website

03 July 2025

Who does this notice affect?

Customs brokers who use the External Broker Website.

Information

Start time:

As of: 08:00 Wednesday 02 July 2025 (AEST).

Detail:

The External Broker Website is currently experiencing an unplanned outage. As a result, clients are unable to access this system.

Action

No action required. This issue is being investigated as a high priority and the department will advise services have been restored. The department apologises for any inconvenience caused.