DAFF - IIAN 178-2025: Scheduled Outage: Sunday 08 June to Monday 09 June 2025 – Multiple Systems

05 June 2025

Who does this notice affect

All clients required to use the Export / Next Export Documentation (EXDOC/NEXDOC) systems during this planned maintenance period.

All clients who will be required to make an online payment during this planned maintenance period.

All importers and customs brokers who will be required to lodge imported cargo documentation to the department for biosecurity assessment during this planned maintenance period.

All shipping agents or operators of maritime conveyances who will be required to report pre-arrival information during this planned maintenance period.

All importers of plants, cats and/or dogs who will be required to use the Post Entry Biosecurity System during this planned maintenance period.

Information

Due to scheduled infrastructure maintenance, users of the following systems may experience multiple brief intermittent outages between 23:00 Sunday 08 June and 04:30 Monday 09 June 2025 (AEST):

• Cargo Online Lodgement System (COLS)
• Export / Next Export Documentation (EXDOC/NEXDOC)
• Maritime and Aircraft Reporting System (MARS)
• Online Payment Service (OPS)
• Post Entry Biosecurity System (PEBS)

Action

Users of the above-listed systems are advised to await the completion of this planned maintenance period before attempting to access these services.

The department apologises for any inconvenience caused.