DAFF - IAN 2025-13: NEXDOC outage 4 May 2025

Friday, May 2, 2025

Attention

Registered eggs exporters, manufacturers, agents, freight forwarders and automated export permit issuers.
Department of Agriculture, Fisheries and Forestry (the department) - Central and Regional offices.

Purpose

This Industry Advice Notice (IAN) advises Next Export Documentation (NEXDOC) users of a planned system outage and what they can do to minimise disruption to their exports.

Key Points

The department has planned NEXDOC system maintenance that will require an outage to complete. NEXDOC will be unavailable Sunday 4 May 8.00pm - 10.00pm (AEST).

What you can do

If you require export documents from NEXDOC dated Sunday 4 May, please ensure you obtain them before 8:00pm AEST.

Further information

If you have any questions regarding this IAN, please contact the NEXDOC Helpdesk NEXDOC@aff.gov.au

Ingrid Massa-Ward

A/g Assistant Secretary

Digital Export Program Branch

Department of Agriculture, Fisheries and Forestry