DAFF - IAN 14-2025 Ex-TC Alfred - DAFF Brisbane Office - Brisbane Office Reopened

Freight & Trade Alliance (FTA) and the Australian Peak Shippers Association (APSA) have received important information from the Department of Agriculture, Fisheries and Forestry (DAFF) through Industry Advice Notice 14-2025 advising exporters and freight forwarders that the Brisbane office will return to normal services effective from 9am AEST Tuesday 11 March 2025. Attention Exporters and freight forwarders with Request for Permit (RFP) certificates, Request for Export (REX) certificates, or manual certificates set to print in, obtain signature, or collect from the Brisbane office. Purpose This industry advice notice (IAN) is to advise exporters and freight forwarders that the Brisbane office will return to normal services from 9am AEST Tuesday 11 March 2025 and that certification services will resume printing and can be collected in the Brisbane office. Key points From 9am AEST on Tuesday 11 March 2025, the Brisbane office will reopen for business as usual. EXDOC and NEXDOC certificates will resume printing in the Brisbane office as at 9am AEST Tuesday 11 March 2025.   Certificate collection and manual certification arrangements will return to normal at this time. What you should do If you had a EXDOC or NEXDOC certificate print from Thursday 6 March to 9am AEST Tuesday 11 March 2025 with Brisbane office as its print location, your certificate has printed at another office location. Please refer to IAN-25-11 for details on where your certificate has printed and what to do to obtain your certificate if you have not done so already.   For all other certificates, please return to normal practice. Further information If you have any queries, please email the Export Systems Helpdesk at EXDOC.helpdesk@aff.gov.au or NEXDOC@aff.gov.au

Tom Jensen - Head of International Freight & Logistics - FTA / APSA Copyright © 2025 Freight & Trade Alliance (FTA) Pty Ltd, All rights reserved.