9 August 2021
Who does this notice affect?
All clients attempting to submit permit applications and access invoices using the
Department's Biosecurity Import Conditions (BICON) system during this planned
outage.
All clients who will be required to make an online payment during this planned outage.
All importers and customs brokers who will be required to lodge imported cargo
documentation to the department for biosecurity assessment during this planned
outage.
All importers of plants, cats and/or dogs who will be required to use the Post Entry
Biosecurity System during this planned outage.
Information
Due to scheduled infrastructure maintenance, the Cargo Online Lodgement System
(COLS), Online Payment Service (OPS) and the Post Entry Biosecurity System (PEBS)
will be unavailable from 23:00 Thursday 12 August to 02:30 Friday 13 August 2021
(AEST).
BICON will be available during this time, however clients may encounter error messages
when attempting to view invoices or make payments.
Action
Clients are advised to await the completion of this maintenance period before
attempting to access these services.