DAWE - 2021-10: NEXDOC Dairy – Changes to Certificates

Thursday, April 15, 2021


Date of issue: 15 April 2021

Date of effect: 17 May 2021


  • Registered dairy exporters, manufacturers, agents, freight forwarders, approved 
        export permit issuers and EDI users.
  • Department of Agriculture, Water and the Environment - Central and Regional 


To notify stakeholders that the Next Export Documentation (NEXDOC) system will 

replace the Export Documentation (EXDOC) system for dairy from Monday 17 May 

2021. This will also result in changes to certificates issued from NEXDOC.

Key points

NEXDOC is a new web-based export system with enhanced features and improved 

user experience. This system will replace the current EXDOC system in a staged 

approach with dairy being the first commodity to transition to NEXDOC on 17 May 


You will see changes in certificates issued through NEXDOC which will include:

  • A new QR code on each certificate
  • Formatting changes
  • Dairy certificates will be printed on plain paper and security paper will no longer 
  • be required (from NEXDOC only).

Additionally, the current terminology Request for Permit (RFP) in EXDOC will change 

to Request for Export (REX) in NEXDOC.

You will have until close of business Sunday 13 June 2021 to finalise any existing 

dairy RFP's in EXDOC before the system is closed for this commodity. This does 

not apply to China certification and a specific Industry Advice Notice will be issued 

shortly regarding the requirements for China. Please note, all new REX's for dairy 

should be lodged in NEXDOC from 17 May 2021.

You will need to register to use NEXDOC for dairy as a client group (formally known 

as an EDI user), and if required, export user. Please ensure that you complete your 

registration through either the online services portal or via the application form which 

can be found on the transitioning commodities to NEXDOC page. For more information 

on how to register you can visit the NEXDOC help page.

If you are using a third-party software solution, please ensure you discuss the transition 

from EXDOC to NEXDOC with your software provider.

If you require any further information, please check the NEXDOC project page for 


Software users

The department continues to work with software providers and have advised them 

of the changes to key dates in relation to the rollout of NEXDOC for dairy.

It is important that you also work closely with your software provider to ensure that 

your system needs are met, and you are well positioned to commence using 

NEXDOC for dairy on
17 May 2021.

If you have any further queries, please contact the Enhanced Traceability Project via EnhancedTraceabilityProject@agriculture.gov.au