Sydney Morning Herald - Qantas IT blunder leaves corpses in coffins on the tarmac

Thursday, October 5, 2023
As indicated in yesterday's member update, Freight & Trade Alliance (FTA) and the Australian Peak Shippers Association (APSA) have engaged with mainstream media in terms of the Qantas Freight operational delays.

FTA / APSA MEDIA RELEASE - available HERE (FTA / APSA MEMBER LOGIN REQUIRED)
The Sydney Morning Herald has today responded by publishing an article Qantas IT blunder leaves corpses in coffins on the tarmac.

Extract below:

Freight & Trade Alliance director Paul Zalai said the industry body's members were failing to meet contractual delivery deadlines with retailers and other customers because of Qantas' "hopelessly flawed" attempts to process such large cargo volumes manually.

"While the full impact is to be assessed, preliminary feedback from members suggest the delays to date have cost industry hundreds of thousands of dollars," Zalai said.

Importantly, the article also incorporated commentaries from APSA association member, the Australian Horticultural Exporters and Importers Association (AHEIA) [chairman Joe Saina] and FTA corporate member, Apollo Global Logistics [Managing Director, Joe Carbone]

The full article is available HERE

Further information is available via the Qantas Freight website HERE
Member updates will be posted as they come to hand on the FTA / APSA website HERE

Paul Zalai - Director FTA | Secretariat APSA | Director GSF